Why is my MT4/5 broker (or server) not listed for account sync?
We add new brokers to the MT4/5 account sync list when users ask us to. To add a new server, please send the following information by email to support@fxblue.com
In order for us to add a new MT4/5 broker (or a new server for an existing broker) you need to send us three things:
- The ID of the MT4/5 server, such as MyBroker-Live, as it appears in the title bar of the MT4/5 window, or in the Tools > Options > Server window
- Your account number
- The read-only ("investor") password for your account
For MT4 (only, not MT5), we also need one of the following:
- The internet hostname of the server (e.g. mt4live.mybroker.com, not the server ID such as MyBroker-Live)
- Or, the IP address of the server
- Or, a copy of the servers.ini file. You can find this by using File / Open Data Folder in MT4, and then going to the config subdirectory. Please make sure to send us the servers.ini file, not server.ini.
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